What our customers say

Our customers are our best advertisement

Category - Windows

The quality of the product supplied and the installation work was excellent! If I do require any further work, you will be my first port of call for a quote!

Mr A J Stamp

Basingstoke

Category - Windows

Great experience from start to finish. We had 14 windows plus front and back door fitted by Academy. From the start I found the person I dealt with from the Basingstoke branch friendly and helpful with a great attention to detail.

Mr P Stephens

Basingstoke

Windows

Had a bathroom window fitted, the fitters were completely professional and very tidy. They took care to put dust sheets down and left our bathroom clean and tidy. Found the whole process with Academy smooth and hassle free. Will use again.

Katie jones

West Byfleet

07-03-17

Doors

Very pleased with the smart front door and pleased with the customer service. Would use academy again and recommend them. Nice to have a local firm too.

E Hutt

Wokingham

06-03-17

90%

of our customers would recommend us

Doors

Fantastic service right from the beginning to the end. thank you for fitting my new door. I have already had compliments. It's beautiful. Everyone I had contact with from academy were very friendly and helpful. Fantastic service.

Rena

Reading

06-03-17

95%

of our fittings completed their work on time

Porches

We needed a porch and called in Academy Home Improvements. They were very helpful right from the start. Plans were drawn up and images of how the porch may look on our house were sent to us. They also made enquiries to find out if planning permission was required. The final design of the porch is great and has added character to our house. As it was early in the year and the weather was uncertain the guys that built the porch took a great deal of trouble to make sure that conditions were right before continuing with each stage of the construction. They were very meticulous to detail in their work and made sure we were happy with each stage of progress. They were very polite and helpful and tidied up after each days work. We are very pleased with the final outcome and should we need any further work done on the house in the future and think Academy may be able to help, we will certainly consider contacting them again. Many thanks to everyone.

Felicity454

Reading

02-03-17

Windows

The whole procedure from the original enquiry to the finished article has been excellent. I would def recommend this company to anyone looking for new windows or doors.

S Mainprise

Basingstoke

23-02-17

Conservatories

Very pleased with our conservatory, exactly as we wanted. Installers were all very pleasant and worked very quickly and efficiently. They left everywhere clean and tidy when they had finished. We have used Academy before and would definitely use them again.

C Reynolds

Maidenhead

23-02-17

Windows

Very quick and good installation very friendly and professional team Thank you very much

Aylin Ulloa

Basingstoke

21-02-17

5 Star

we received 5 stars for our customer service

Windows

As you know "the two Nobbys" finished installing our windows, doors and cladding today. I was going to e-mail you anyway, to say how delighted we are with the end result. The guys were very patient, friendly and cheerfully answered all our questions. They explained the order of the work in advance and left minimal mess at the end of each day. In short, they've done a superb job and although we did tell them how pleased we were with them and their work we would be very happy for you to reinforce that message again. I should also let you know that the roofline guys came today and replaced the damaged section of fascia, which, although I haven't yet been out to inspect closely, looks fine. They also brought some replacement roof tiles and blocked up the hole in the garage wall that appeared when the soffits and fascias were initially installed. Thank you for organising the remedial work for us.

Roger Brenton

Wokingham

08-02-17

Doors

Just to say that we are very happy with our new door. Quality is good and fitting and service was very good indeed.

Peter Turl

Whitton

13-02-17

Windows

Our property has now been completely Academized. Previous work completed, Facia and soffits, New Conservatory roof, downstairs windows. The most recent work, upstairs windows. “Superb service again” We have always had 2/3 quotes, Academy not the cheapest and not the most expensive either. We like the quality of products, workmanship has always been excellent and the last job no exception. We are extremely pleased with the latest windows, a significant improvement compared to the original 30 year old double glazed PVC windows. Our thanks to the team who fitted the windows. Very neat finish, looks great and NO mess.

Thornton

Maidenhead

08-02-17

Windows

Best Service for Years WE needed a new back door and chose Academy because we had seen their shop in the High Street for years so we decided to give them a go. The whole experience from beginning to end could not have been better. Buying from the showroom could not have been easier, they were actually using the door we chose as their back door. The surveyor came within the time promised and, within just a week or so we got the call to say that the door was ready. On the appointed day, the two men turned up at the time promised and I have never seen two men work so hard and together. No breaks for phone calls! Within a couple of hours the job was finished and everything was left clean and spotless. We could not be more happy with both the quality of the door and the installation service.

Frimley

08-02-17

Windows

A great customer experience from start to finish. Thoroughly professional and courteous with very competitive prices. Thank you…

Sebastian

Reading

30-01-17

Windows

"SUPERB SERVICE AGAIN" Our property has now been completely Academized. Previous work completed, Fascia and soffits, New Conservatory roof, downstairs windows. The most recent work, upstairs windows. We have always had 2/3 quotes, Academy not the cheapest and not the most expensive either. We like the quality of products, workmanship has always been excellent and the last job no exception. We are extremely pleased with the latest windows, a significant improvement compared to the original 30 year old double glazed PVC windows. Our thanks to the team who fitted the windows. Very neat finish, looks great and NO mess.

Thornton

Reading

30-01-17

Doors

Absolutely delighted with our new front door, fitted within 5 weeks of ordering with Christmas in the middle. Kept well informed of progress and fitters were extremely efficient and polite. Thank you all!!

Michelle Calvert

Reading

27-01-17

Doors

We have just had new bi-fold doors and side window fitted, and they are excellent. Stewart and Steve arrived at the allotted time and did a fantastic job, their work ethic and attention to detail was impeccable.

Bob Boyton

Whitton

14-11-16

Doors

Efficient and professional service. Kept up to date by phone, email and text.

Ornella Wood

West Byfleet

20-01-17

Doors

Efficient and professional service. Kept up to date by phone, email and text.

Ornella Wood

West Byfleet

13-01-17

Doors

Your service was brilliant. The door was delivered earlier than expected and the fitting of the door was excellent. I would use your Company again.

Warren

Ruislip

09-01-17

Windows

We had a very nice experience with academy. Everything was done very professionally and we were satisfied with the quality of the work.

Suma Latif

Reading

05-01-17

Doors

We have just had our installation of 2 doors and 1 bay window completed and I felt I must contact you to commend your two representatives that carried out the work. Mark and his colleague were extremely professional, friendly, knowledgeable, tidy and a real pleasure to deal with throughout the two days. They are a credit to your organisation. Our thanks also to Neil for his initial support and to the Surveyor, who obviously knows his stuff as there were no issues with the installation. So far we are delighted with the doors and windows and see no reason why that will not continue. Our thanks again and great to see a local business delivering against all promises.

Lesley & Mike Levey

Crowthorne

09-12-16

Windows

I selected Academy because of a combination of the best product and a competitive price. The sales process was excellent as were the checks and balances in terms of precise details during the survey prior to ordering and installation.

Steve Davies

Reading

01-12-16

Doors

Installers very pleasant and competent . A good job from start to finish .

D Slawson

Caversham

24-11-16

Kitchens

Excellent service from Nathan and Anthony and all also thanks to Steve and his partner who fitted our kitchen. Yvonne and Chris in your showroom in Maidenhead are very friendly and helpful and provide excellent customer service.

Tina.meller@live.com

Maidenhead

22-11-16

Windows

Brilliant service and advice throughout the whole process. Fitting team was quick, clean and courteous at all times.

Christopher Nicol

Wokingham

17-11-16

Windows

We have just had a new front door and side window fitted, and they are excellent. Stewart and Steve arrived at the allotted time and did a fantastic job, their work ethic and attention to detail was impeccable. Considering the amount of work.

Bob Boyton

Whitton

14-11-16

Windows

Very prompt and cheerful service. The window looks great.

C. Fothergill

Reading

11-11-16

Windows

It's good to use a local company which provides an efficient service and pleasant staff. Price was also competitive. This is the third time we have used Academy (for doors, windows and a conservatory) and would not hesitate to recommend them.

Nicholson

West Byfleet

10-11-16

Windows

Thank you to all the team at Academy for a great job.

Bernard Glass

Maidenhead

08-11-16

Doors

Very professional service and high standard of work. Would recommend strongly.

Joyanto Choudhury

West Byfleet

25-10-16

Windows

Liked the "no hassel" sales process. Straight, honest, helpful advise. Installation guys were hard working and did a great job. Many thanks.

Ralph Hickman

Maidenhead

18-10-16

Windows

We are very happy with the service provided by yourself and also the fitters, Mark and Aaron. Everything was done quickly, efficiently and with as little mess as possible. We love the look of the windows and the new flexibility of use. We are however disappointed with the privacy glass for the bathroom. We chose Pelerine, which is a level 5 privacy glass. This is higher than the glass that we had previously but you can see and be seen a lot more than previously. Certainly not what we were expecting or hoping for as the bath is directly under the window. Perhaps we should have visited the showroom rather than trust the Pilkington brochure and a small sample. Overall our experience has been a good one. We will definitely recommend you again to others for service and value for money.

Philip and Susan Smith

West Byfleet

01-09-16

Windows

Thank you for a great job. The fitters, Mark and Jack, were very efficient, friendly and extremely tidy. We were most impressed.

Stuart Pilling

Maidenhead

01-09-16

Kitchens

Dear Sheena, A big thank you for all the help and advice you gave us when we started our kitchen make-over. All most there now and your help has been invaluable. Thank you

Sue & Rob Treadwell

West Byfleet

24-08-16

Windows

Your men turned up this morning at 7.45 and got on with the job straight away they were very pleasant,good workers and efficient. We are very pleased with the work they have done. Thank you.

Peter Condliffe

Maidenhead

23-08-16

Doors

Excellent job, door looks great, really pleased with the work.

L Brown

West Byfleet

23-08-16

Doors

Your installation team installed our patio doors this morning and I just wanted to express my thanks for the excellent careful work they did, the transformation is amazing. Well done to the fitters.

Chris Radley

Wokingham

11-08-16

Windows

Very efficient and tidy. The men were very quick and I am very pleased with the end result.

Yvonne Wilkins

Basingstoke

14-07-16

Doors

Very pleased with our new door and the installation was carried out with the minimum of fuss in a thoughtful, courteous manner. Excellent job!

Chris Merredew

Twickenham

15-07-16

Windows

My husband & I were most impressed with the service provided by Mr Chris Smith at the Maidenhead Showroom. Mr Smith was most courteous in dealing with our order and executed the whole project from start to finish, with extreme efficiency.

Mrs M Burgess

Maidenhead

18-07-16

Doors

Good job well fitted and tidied up after. Nice fitters!

Richard Paske

Reading

04-07-16

Windows

Windows were manufactured and fitted within three weeks. The fitters, Jez and Ricky, turned up on schedule and worked without any breaks over two full days to complete the job. A cracked panel was replaced and two minor defects were corrected almost immediately.

Richard B

Maidenhead

30-06-16

Fascias & Soffits

From start to finish Academy have been friendly, professional and all round good value for money. From the sales team who were knowledgeable and thoughtful in their approach to the installation teams that came and did the installs. All very polite, neat & tidy.

M Wilkins

Maidenhead

30-06-16

Windows

Wonderful service, very polite and very was done to a very high standard. Not only were they tidy and efficient the guys were very mindful of our cats. Thanks so much. Highly recommend.

Susan Peacock

Frimley

17-06-16

Windows

I am sure that in your line of business you receive complaints from time-to-time. People are often quick to moan but not so quick to praise. So it gives me great pleasure to be in the latter camp because I thought you should know that Ian Wallis has been an excellent ambassador for Academy Home. I volunteer for a local charity called Parity for Disability and we were in rather a fix with regard to getting rid of some patio doors from our day service in Mytchett. We had tried all sorts of routes including Surrey Heath Borough Council, but no one was able to help us. However, I popped into your branch in Frimley High Street and discussed my problem with Liam who very helpfully pointed me in the direction of Ian with the caveat that it may not be possible. However, Ian's immediate response was friendly and positive and he was able to arrange collection. Therefore, on behalf of everyone at Parity for Disability, please pass on our sincere and grateful thanks as he definitely deserves a 'pat on the back'. We certainly know where to go when we need to replace any windows and doors!

Linda

Mytchett

16-06-16

Windows

We wanted you to know that we are very pleased with the new windows and doors that Mark and Jack fitted in our house last week - they did an excellent job, so please pass-on our thanks.

Graham (& Kathrine) Hutchings

Wokingham

14-06-16

Windows

The bay window and door look good. The fitters were excellent and did a good job, also explained how to work and look after both.

Gene Burgoyne

Frimley

05-06-16

Windows

Hi Ian, I just wanted to say the guys yesterday did a really neat job of the Windows. I would definitely want to use them again when we get our downstairs Windows installed at the end of the year. Thanks Tanya

Tanya

Staines

08-06-16

Doors

We've been thinking of changing our Front Door for years. We eventually decided to because friends recommended Academy so highly for an extension that they'd had built. The whole experience was great, really good value, excellent work by the fitter and great support from the Showroom. We should have done it sooner!

Wadep486

Worcester Park

21-04-16

Windows

I was very pleased with the whole process from enquiry to order to installation. All Academy employees acted in a courteous and professional manner. The installation was carried out in an efficient and practical way. The fitters were punctual, flexible.

Tony Brady

Winnersh

15-04-16

Windows

A truly great experience today with two of the most courteous and professional fitters I have come across in the industry. Huge shout out to Academy for their employment of this pair of ambassadors who I would not hesitate to employ A nice company to do

Colin G Brown

Maidenhead

15-04-16

Windows

Excellent work carried out on time by the fitters.

James Lemin

Reading

11-04-16

Doors

Thanks for arranging the surveyor to measure up for our new back door. He arrived on Wednesday very promptly and completed the work in a most professional manner.. He is clearly a major asset to the company – calm, knowledgeable and helpful – and does much to enhance the company’s reputation. We discussed the door profile and we both spotted an error on the original order form which I had not myself seen. The top half of the door is to have two panes and not a single pane of glass. Therefore the surveyor drew in a central mullion on his sketch notes which I countersigned as the correct requirement. The glass is to be clear and not patterned or obscured in any way. This is just a note of confirmation. Hope your week off over Easter was enjoyable. Yours sincerely

Chris Banks

Whitton

11-04-16

Doors

We are very happy with the service we received from Academy. The door was fitted on time and within the time frame provided. Thanks for all your help.

Rob Buckland

Woodley

01-04-16

Windows

Excellent service brilliant attitude nothing to much trouble, highly skilled and highly recommended. Brilliant installers in difficult circumstances within this care home installation.

Neil Parfitt

Reading

Windows

New Window Boards. Thank you for sorting this out. We will be back in the future for fascias (they will be the next to do!) then the remaining windows in the house. I will be happy to recommend Academy to friends and family.

Catherine

Wokingham

Conservatories

Thank you very much. Excellent job.

Cecilia Cheale

Crowthorne

Windows

We had 14 windows plus front and back door fitted by Academy. From the start I found the person I dealt with from the Basingstoke branch friendly and helpful with a great attention to detail. His initial consultancy visit was quick and factual with none of the sales pressure one usually associates with windows companies. We went with Academy after receiving quotes from four different local companies. In the end I decided on Academy as, although they matched the quote of another company with almost identical products, his quick responses to my many questions and great communication overall convinced me that we'd be in safe hands with them. We were not let down. Our two window fitters have just finished today and we are thrilled with the results. They were friendly, efficient, tidy and as unobtrusive as they could be. We were told to try Academy by some friends who had also had excellent service and we would whole heartedly pass on the same recommendation.

P Stephens

Basingstoke

Doors

Excellent service from start to finish and well within all time frames first mentioned.

Sue Pullen

Frimley

Conservatories

The conservatory we have just had erected took less than four weeks from start to finish. Both pairs of workmen (one for the foundations, etc, and the other for installation of the structure) were excellent workers, friendly and very courteous, and worked quietly and efficiently. We have no negative comments to make. The cost was very competitive when compared with one of the 'big' names from whom we got a quotation. As you can see we are very pleased and satisfied with the conservatory, and award you five stars!

Colin Smith

West Byfleet

Doors

We were quite surprised that our new doors were ready for installation so soon (17 days from survey to installation?) Your fitters arrived nice and early and got straight on with the job, 2 coffees and 2 1/2 hours job done brilliantly. Very pleased with our new doors.

Peter Covus

Basingstoke

Windows

From sales to fitting, all your staff have been a pleasure to deal with. I wouldn't hesitate to recommend you. Your product and workmanship is great.

Riz Mohammed

West Byfleet

Doors

Very pleased with the quality of the new back door. The installers were very good.

Alan Ward

Reading

Doors

More than happy with academy, right from the sales through to the fitting of my doors and windows, highly recommended thank you

Maxine Joseph

Reading

Fascias & Soffits

Thanks to Darren and the fitting team for being very friendly and professional. I won't hesitate to recommend Academy and have already done so to several of my friends.

Steph Richardson

Tadley

Windows

Had a new front door fitted today, fitter arrived on time very friendly, completed the work without any problems, great job, very pleased with quality and standard of finish.

Wynn Owen Lang

Ruislip Manor

Windows

Workmen punctual, polite, clean and tidy, very professional job. Would highly recommend.

Julia Farish

Frimley

Windows

Excellent service from beginning to end - thank you

Lyn Smith

Frimley

Doors

I love my new front door! Everything was made simple for is, from the superb and knowledgeable sales guy, right through to the text updates & installation. We are over the moon! Thankyou.

Rachel Townsend

Wokingham

Windows

From start to finish you have been amazing. Very happy with our doors and windows. Academy once again haven't disappointed me!

Lee Vickers

Wokingham

Conservatories

Paul & Dave that did the base work and Paul & Connor that have added the roof have all been a real pleasure to have working around the house these past few weeks, very nice polite guys that have just got on with doing a great job – our neighbours have also commented that they’ve been no trouble to have around which is always helpful to hear as you’ll know. The electricians were also great – very happy to chat through the work they were doing and keen for us to understand the different options on socket/light locations. Thanks very much for the work you’ve all done so far – it’s much appreciated.

Paul Quartly

Twickenham

Doors

I was very happy with the overall service and the fitters were excellent.

Dinesh Hundalani

Whitton

Fascias & Soffits

We had the soffits changed on our house. We were very pleased with your 2 members of staff who were both polite and efficient. As everything had to come through the house, they laid a covering on the floor so our carpets were kept clean. A very good job on the house. On completion all areas were swept and left clean. Overall we were very pleased with the work done. We would recommend Academy and would use them again. It is a shame you do not do internal doors!!

Linda

Staines

Windows

We chose Academy after several quotes for 2 window replacements, then fascias and soffits replaced and lastly a new conservatory roof. The Staines office looked after us each time, no fuss no pressure, the excellent work of the installation teams, especially Ashford's top team who fitted the roof and made such a smart finish. Lastly Clive for his time and advise.

John Sinfield

Staines

Windows

Windows & Doors fitted by Mark & Jack who were excellent & very happy with finished products. Great service from Chris & Yvonne in the shop. Would recommend Academy without hesitation..

Ian Wright

MaidenheadM

Windows

Work carried out to a very high standard. Mark and Jack were a pleasure to have here and are a credit to your company. As a result of their workmanship and the initial dealings with Chris Smith in the Maidenhead office I will definitely use your company again.

David Padfield

Maidenhead

Doors

I just want to let you know how pleased we are with your sales representative Scott Young at the Reading showroom. I spoke to Scott over the phone and he was willing to give me a price for a new composite front door, which no other local company was willing to do. I made an appointment with him to come to the house to check exactly what we wanted and finalise the price, before he arrived we decided to have a new back door as well. Everything was explained clearly and fully. He was extremely polite gave us the exact figures and then left it up to us to decide, no pressure to buy straight away or discounts if we sighed immediately. This is how all sales should be. I will definitely recommend Academy home improvements to any one considering home improvements.

Mike Smith

Reading

Doors

Work carried out to a very high standard. Mark and Jack were a pleasure to have here and are a credit to your company. As a result of their workmanship and the initial dealings with Chris Smith in the Maidenhead office I will definitely use your company again.

David Padfield

Maidenhead

Windows

Great experience from start to finish. We had 14 windows plus front and back door fitted by Academy. From the start I found the person I dealt with from the Basingstoke branch friendly and helpful with a great attention to detail.

Mr P Stephens

Basingstoke

Windows

Yesterday we had two new windows installed by Academy Windows. The two installers arrived promptly, and were courteous and efficient, and we are very pleased with the end result. Thank you Academy, and please pass our thanks on to the installers Mr Pugh and his colleague.

Malcolm & Anita Brittain

West Byfleet

Fascias & Soffits

I am always apprehensive about contractors working on the house as history has shown that they always fall short. The work to be carried out this time was to replace the soffits and guttering. Right from the start agent at the West Byfleet office listened to my questions And responded in detail. This may sound rather simplistic but other suppliers for the same job kept pushing there own agenda to a point of anoyance. At the appointed start date and time the van with 2 fitters arrived, always a good sign , and started work immediately. They worked solidly and efficiently the whole time they were at the house and finished the job on time. My regret is that I failed to get thier names. L

Presleyk26

West Byfleet

Windows

The quality of the product supplied and the installation work was excellent! If I do require any further work, you will be my first port of call for a quote!

Mr A J Stamp

Basingstoke